A number of local businesses have joined with us this year to offer discounts to all you Festival Weekend wristband holders (green and yellow wristbands) over the duration of the festival. All you need to do is show your wristband!
- Fire Frost Designs - 10% off Jewellery
- Keswick Climbing Wall - 10% of a half-day sesion and £1 off the climbing wall entry
- The Alhambra Cinema - 3 for the price of 2
The Alhambra Cinema is a traditional independent cinema which celebrated it's centenary in February 2014. It has been kept fully up to date and currently features state of the art Barco digital cinema projections and Dolby Digital surround sound as well as regularly offering transmissions via satellite of live opera, ballet and theatre from around the world. It has full disabled access and can accommodate 246 patrons in the stalls or the balcony. Booking is rarely necessary and with ticket prices ranging from £4.50 to £6.50 it offers remarkable value for money for an evening's entertainment.
- Peter Rabit & Friends - 10% of all full priced items
Peter Rabbit & Friends are the official Beatrix Potter stockists and are situated on Lake Road, Keswick. We carry a full range of Beatrix Potter stock from soft and wooden toys to crockery, limited edition prints and much, much more. We have Gruffalo, Room on the Broom, Gorjuss, Disney by Britto, Peppa Pig and the largest range of wooden Thomas the Tank in the area. If your looking for that something special we also stock Border Fine Arts, including several limited editions. Pop in and have a look round our two floors, there is something for everyone!
- Keswick Brewery - 25% off voucher
Keswick Brewery are offering wristband holders a 25% off voucher for brewery tours (this can be used anytime before the end of September). Visit their stand to collect your voucher!
Please note; this page is constantly being updated so make sure you check back!
Thank you for entering our competiton.
We will be in touch if you are successful - Good luck!
Thank you for entering the KE Adventure Travel Competiton.
We will be in touch if you are successful - Good luck!
Nikwax® is the global leader in high performance, environmentally safe cleaning and waterproofing for outdoor gear. Their products extend the life and performance of technical clothing, footwear and equipment and are 100% WaterBased, non-flammable and PFC free.
Free with every activity booked will be a Nikwax goodie bag! Including everything you need to get your kit ready for the Festival:
1 x 100ml Tech Wash
1 x 100ml TX.Direct Wash-In
1 x 125ml Footwear Cleaning Gel
1 x 125ml Fabric & Leather Proof
With Derwentwater right on the Festival's doorstep it's the perfect location for our open-water swim events.
The 2016 Trail Running programme will once again offer a mixture of wide open trails, steady and tough ascents, single track through woodland and open valleys to inspire and challenge you! If you love the outdoors you'll be blown away by the wide open mountain vistas and bluebell woodland trails, hidden valleys & fast lowland running.
Keswick and its surrounding areas offering fantastic cycle routes. The Back o' Skiddaw Sportive offers something for everyone with pleasant and quiet open roads in abundance. Details of the 2016 cycle events will be unveiled in due course.
To ensure you receive the latest Festival information direct to your inbox please sign up for our e-newsletter via the link above.
Testimonial from Olympic Champion Rob Hayles
"Back O’ Skiddaw - what a great day! The organisation was 1st class. The route? Well that couldn’t have been bettered, with a bit of everything thrown into one loop. It will give something for every type of road cyclist. All in all the best fun I’ve had on the bike in a very long time!” Rob Hayles, Track World Champion and Olympic medallist
Do you have a query about Keswick Mountain Festival?
Please take a look at our FAQs below and hopefully we will answer your question. If you have a general query these FAQs can be found here.
If we cannot answer your question please get in touch using our contact details page.
To ensure you receive the latest Festival information direct to your inbox plesae sign up for our e-newsletter via the link above.
Thank you for entering a Keswick Mountain Festival Competiton.
We will be in touch if you are successful - Good luck!
2 Access and use
4.2 You hereby irrevocably and unconditionally assign to Keswick Mountain Festival (by way of present assignment of present and future copyright) and in perpetuity all rights of any nature in and to such material (including, without limitation, intellectual property rights) throughout the world including all renewals and reversions thereof. You hereby agree to waive all rights known as "droit moral" or moral rights (as described in Part I, Chapter IV of the Copyright Designs and Patents Act 1988) and any similar rights of authors anywhere in the world (whether now existing or hereafter created). You agree, in such, circumstances, that you are not entitled to any compensation from Keswick Mountain Festival or any of its associated companies.
4.3 You are prohibited from posting, transmitting to or submitting via this Website any material:
(i) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred or otherwise objectionable, discriminatory, degrading, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience or have the effect of being harassing; or
(ii) for which you have not obtained all necessary licences and/or approvals; or
(iii) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of, or infringe the rights of any third party in, the UK or any other country in the world; or
(iv) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
4.5 The use of this Website is only for lawful purposes, in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of this Website by any third party. Such restriction or inhibition includes, but is not limited to, conduct which is defamatory, or which may harass, cause distress or inconvenience to any person and the transmission of obscene or offensive content or interruption of the normal flow of dialogue within this Website. Further, by way of example and not limitation you shall not use any posting or any area of the Website:
(i) to harm children in any way including without limitation any offences in relation to grooming of children online under UK law or under any similar laws in any jurisdiction; or
(ii) to impersonate any person or entity, falsely state or otherwise misrepresent you affiliation or relationship with any person or entity or disguise the origin of any content;
(iii) to collect store and/or identify private or personal information of a user.
4.6 We reserve the right to monitor, suspend, restrict or terminate your access to this Website or to monitor, suspend, remove, destroy, copy or use any content that is posted on the Website (of any nature and however it may have been inserted or posted) at any time without notice at our discretion.
4.8 Whilst “we”, the owner, endeavour to publish up-to-date information on the Website, the information may nevertheless become out of date over time. To the extent permitted by all relevant laws, no liability is accepted by us or any of our affiliates for any inaccuracy or incompleteness of this Website or for the failure to update the information contained on this Website.
4.9 This Website may contain information and materials that third parties have provided to us or to any forum or chat room we have set up (“Third-Party Content”). We do not independently verify Third-Party Content, makes no representation as to its accuracy, and assumes no responsibility or accepts any liability (to the extent permitted by any applicable law) for your use of the Third-Party Content and any consequences of that use, including, without limitation, any damages, injuries or results that may result from its use. Any forum or chat room we may provide is intended as a service to its members and the general public and if we give you the opportunity to display, post, stream, submit, transmit and/or exchange your ideas, information, opinions, works (including but not limited to photographs, images, video, creative works or other information, messages, transmissions or material to or with us, on the Website or toothers ("Post" or "Postings") we do not endorse any Posting and it does not reflect the views of Keswick Mountain Festival or any of its associated companies.
4.10 Submissions by visitors to this Website, including feedback data such as questions, comments, suggestions regarding the content of the material on this Website shall be deemed to be non-confidential and in the public domain. We shall have no obligation of any kind with respect to such submission and, by submitting any such feedback, information, data or any material whatsoever, you hereby consent that Keswick Mountain Festival or any of its affiliates shall be free to reproduce, use, disclose, and distribute the information that such submissions contain to others without limitation. Potential uses may include, without limitation, use of ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, such as, for example but not by way of limitation, all forms of Communication to the Public (in all technological mediums whether now known or as may be developed in the future), rental or lending, developing, manufacturing and marketing products incorporating such information.
5 Copyright and Other Intellectual Property
5.1 The names, images and logos identifying Keswick Mountain Festival and any of Keswick Mountain Festival’ associated companies or third parties and their events, programmes, products and services are proprietary marks of Keswick Mountain Festival, its associated companies and/or third parties. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any licence or right under or in respect of any intellectual property rights of Keswick Mountain Festival, its associated companies or any other third party.
5.2 This Website contains material that is derived in whole or in part from material supplied and owned by Keswick Mountain Festival and from other sources. All copyright, trade marks and other intellectual property rights in this Website (including the design, arrangement and look and feel) and all material or content supplied as part of or via the Website shall remain at all times the property of Keswick Mountain Festival or Keswick Mountain Festival' licensors. You agree that you do so only for your own personal, non-commercial use. You must not, and must not permit or assist in any way any third party to, copy, reproduce, republish, download, post, store (including in any other web site), distribute, transmit, broadcast, commercially exploit or modify in any way such material or content without Keswick Mountain Festival' prior written permission.
6 Links to and from other websites
6.1 Keswick Mountain Festival does not control and is not responsible for the availability or content of any third party websites or material you access through this Website. Links to third party websites on this Website are provided solely for our convenience. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. Keswick Mountain Festival does not endorse and is not responsible or liable for any content, advertising, products, services or information on or available from third party websites or material (including payment for and delivery of such products or services).
6.2 Keswick Mountain Festival is not responsible for any damage, loss or offence caused by or, in connection with, any content, advertising, products, services or information available on such websites or material. Any terms, conditions, warranties or representations associated with such dealings, are solely between you and the relevant provider of the service.
6.3 You may create links to this Website provided you have first entered into our Website linking licence (please contact us further on firstname.lastname@example.org)
6.5 To the extent permitted in law, Keswick Mountain Festival disclaims all liability for any legal or other consequences (including for infringement of third party rights) of links made to or from this Website.
6.6 Links do not imply that Keswick Mountain Festival endorses, is affiliated or associated with any linked site, or is legally authorised to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorised to use any trademark, trade name, logo or copyright symbol of Keswick Mountain Festival or any of its affiliates or licensors.
7 Competition Standard Terms
7.3 By entering any competition and/or accepting a prize from Keswick Mountain Festival you warrant that you have complied, and shall continue to comply, with these Competitions Terms. By entering the competition, you agree to take part in publicity at Keswick Mountain Festival' request and/or to allow Keswick Mountain Festival to use your name, image and/or town of residence in such promotional materials as Keswick Mountain Festival sees fit whether now or in the future and anywhere in the world, without further compensation.
7.4 All entries must be made in the entrant's own full name. Where applicable, Keswick Mountain Festival will only issue prize cheques made payable in the winner's name as given to Keswick Mountain Festival at the time of entry.
7.5 Closing Date: the closing date for a competition is the date and/or time as stated in the instructions for the respective competition and, unless otherwise stated, entries must be received by Keswick Mountain Festival on the closing date by the following times (in accordance with the method as permitted in the relevant competition rules:
(i) midnight for entries by email and/or online; or
(ii) 5pm for entries by post or other method; or
(iii) midnight for entries by telephone or SMS (unless on live or as-live programming; or
(iv) as may be otherwise directed in respect of competitions on live or as-live programming;
7.6 Where competitions are by telephone or SMS, the costs of entry will be stated in the relevant specific terms of the competition.
7.7 One entry per household unless expressly stated otherwise in the relevant specific terms.
7.8 There are no prize substitutions or cash alternatives and the prizes are not transferable. Keswick Mountain Festival reserves the right to select an alternative Winner and award the prize to another entrant in the event that:
(i) it has reasonable grounds for believing that an entrant has contravened any term or condition of entry;
(ii) a Winner has changed address to one outside of United Kingdom, Eire, the Channel Islands or the Isle of Man after the closing date;
(iii) it is unable to contact the Winner within 24 hours of selecting the Winner;
(v) it does not receive confirmation of the Winner’s address as may be requested within 24 hours.
7.9 Keswick Mountain Festival will have sole and absolute discretion as to whether to accept any entry and Keswick Mountain Festival may rely upon its own records and information in determining whether contestants are eligible to receive a prize.
7.10 In any matters concerning any part of the competition or any part of the solution to the competition, whatsoever, Keswick Mountain Festival’s decision will be final and no correspondence or discussion shall be entered into with you or with any other person acting on your behalf regarding the decision whatsoever.
7.11 A winner will generally be notified either by email, telephone or post within 14 days of the relevant closing date or such other times as may be specified by Keswick Mountain Festival in its absolute discretion.
7.12 Subject to confirmation by Keswick Mountain Festival of the Winner’s address as may be requested, the Winner will generally receive the prize within six to eight weeks from the closing date or as set out in any specific terms for the respective competition.
7.13 No responsibility can be accepted for entries lost, delayed, misdirected, damaged or undelivered. Incomplete, inaudible and/or illegible entries will be disqualified. Keswick Mountain Festival shall not be responsible for technical errors in telecommunications networks, internet access or otherwise preventing entry to any competition.
7.14 Where any prize involves travel, all arrangements, including but not limited to travel times and dates, shall be in accordance with the restrictions specified by Keswick Mountain Festival and, unless stated otherwise in writing, shall take place within 12 months of the relevant closing date. Winner’s are advised to obtain all necessary travel insurance, obtain any necessary medical advise for their trip and confirm all necessary travel documents, including a passport, prior to any travel.
7.15 Keswick Mountain Festival shall not be liable for any delay in performing or partial or total failure to perform any of its obligations to the winner(s) under these Competitions Terms if such delay or failure is caused by circumstances beyond its reasonable control including without limitation delays, changes, disruptions, cancellations, diversions or substitutions howsoever caused including without limitation, war, terrorist action or threatened terrorist action, strikes, hostilities, civil commotions, accidents, fire, flood or natural catastrophes arising without limitation out of or in connection with the activities of any third party and/or any form of transportation (including but not limited to flights, trains, coaches, buses, ferries, taxis or cars). For the avoidance of doubt, the winner(s) shall be solely liable for any additional costs incurred as a result.
7.16 To the extent permitted in law, Keswick Mountain Festival shall not be liable to the winner(s) for any loss or damage howsoever caused (whether in contract, tort or statutory duty or otherwise) arising out of or in connection with the competition and/or prize other than death or personal injury caused by negligence of the Promoter and/or the Promoters personnel and/or deceit or fraud by Promoter and/or Promoter’s personnel.
7.18 A list of winners for each competition can be obtained by sending a stamped addressed envelope marked clearly “[INSERT NAME OF THE RELEVANT COMPETITION]” to Keswick Mountain Festival within 30 days from the date of the closing date of the competition.
7.19 Competitions Terms shall be governed by and construed in accordance with the laws of England and in relation to any disputes arising therefrom, shall be subject to the exclusive jurisdiction of the courts of England.
8.1 While Keswick Mountain Festival endeavours to ensure that the information and other materials created by us and included on this Website are correct, such information and other materials may contain, inter alia, inaccuracies and typographical errors. Keswick Mountain Festival does not warrant the accuracy or completeness of any information or materials on this Website or the reliability of any statement or other information displayed or distributed through the Website (including, without limitation, the availability of a particular programme and/or the information provided by third parties through the use of the Website). You acknowledge that any reliance on any such statement or information shall be at your sole risk. Keswick Mountain Festival reserves the right, in its sole discretion, to edit at any time any part of the Website and to make changes to the Website and to any events materials, products, programmes, programs, services or prices described in the Website at any time without notice.
8.2 The material on this Website, including but not limited to the information, names, images, pictures, logos and icons relating to this Website, Keswick Mountain Festival and/or any of Keswick Mountain Festival' associated companies, events, programmes, products and services (or to third party programmes, products and services) is provided "AS IS" and on an "AS AVAILABLE" basis without any representation or endorsement being made and without warranty of any kind, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
8.3 Keswick Mountain Festival does not warrant (and none of its associated companies warrant) that the functions contained in this Website will be uninterrupted or error free or that any defect will be corrected or that this Website or the content available on or via the Website or the server that makes either available are free of viruses or bugs. Keswick Mountain Festival does not represent (and none of its associated companies represent) the full functionality, accuracy or reliability of any material. Keswick Mountain Festival may terminate, change, suspend or discontinue any aspect of this Website, including the availability of any features of the Website, at any time without notice or liability.
9 EXCLUSION AND LIMITATION OF LIABITY OF KESWICK MOUNTAIN FESTIVAL
9.1 Subject to 9.3, Keswick Mountain Festival, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of Keswick Mountain Festival’ associated companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort including without limitation negligence, contract or otherwise) in connection with
(i) this Website in any way; or
(ii) the materials on or removed from this Website;
(iii) your acceptance or use of any prize in any of our competitions;
(iv) the use, inability to use or the results of use of this Website;
(iv) any websites linked to this Website or the material on such websites.
9.2 Clause 9.1 applies but is not limited to loss or damage due to communication-line failure, delay in operation or transmission, destruction, network or system outage, theft, unauthorized access, viruses or corrupt files that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website. This shall apply even if Keswick Mountain Festival or any of its associated companies or licensees have been notified of the possibility of any damage.
(i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or
(ii) fraud; or
(iii) misrepresentation as to a fundamental matter; or
(iv) any liability, which cannot be excluded or limited under applicable law.
9.4 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
9.5 Without prejudice to any of the provisions in this paragraph 9, the liability of Keswick Mountain Festival shall not exceed the amount, if any, paid by you to access this Website.
10 YOUR RESPONSIBILITIES AND INDEMNITY
10.1 By transmitting, posting on or submitting via this Website any materials you:
(ii) warrant all information provided by you to Keswick Mountain Festival is true, accurate and up to date in all respects;
(iii) warrant your contribution is your own original work and you have the right to submit it and assign to Keswick Mountain Festival all rights in it and it will not infringe the rights of any third party or breach any laws; and
(iv) irrevocably waive any moral rights in your submission.
11 Law and jurisdiction
11.3 Keswick Mountain Festival neither warrants or represents that materials on this Website will not infringe any third party rights. Keswick Mountain Festival makes no representation that the materials in the Website are appropriate or available for use in other locations and other countries. If you choose to access the Website from other locations or other countries you do so at your own risk and choice and are responsible for compliance with local laws in that territory, if and to the extent that local laws are applicable.
12 Your Feedback and Complaints
The Keswick Mountain Festival 2016 sponsors, partners and exhibitors will be confirmed in due course.
Details of the 2016 Festival ticket types will be unveiled in due course. To give you an idea of what to expect here the are six different types of tickets that were available for the 2015 Festival:
Do more and save money with our NEW festival packages. Create your ultimate outdoors weekend by purchasing a festival weekend ticket & receive 10% off all sporting events, activities & speakers. You must purchase a Festival Weekend Ticket to qualify for the 10% offer, click below to start creating your package now!
Outdoor Activities are a selection of guided activities such as hiking, biking, ghyll scrambling and family activities. These can be purchased individually or you can purchase as part of your festival package to receive 10% off.
Sporting events can be purchased individually or you can purchase as part of your festival package to receive 10% off.
Speaker tickets can be purchased individually through the Theatre By The Lake website. Speaker tickets can also be purchased through the Festival Weekend Package – you will benefit from a 10% discount on your speaker tickets. Your seat will be allocated by the Theatre and will be available for collection at the Theatre Box office when you come to the Festival.
Festival Concert Tickets
Concert tickets can be purchased individually.
Festival Weekend Tickets
The Festival Weekend tickets include access to the Friday and Saturday concerts plus all the daytime activities on the Festival Village. The Festival Weekend camping tickets also includes three nights of camping at our Festival Campsite.
Festival Tickets can be purchased individually or you can purchase as part of your festival package. If you purchase a Festival Weekend Ticket as part of the Festival Package you receive 10% off all other events such as outdoor activities, sporting events and speaker events.
Bookings subject to our booking terms & conditions
The 2016 Festival will offer a fantastic variety of inspirational speakers from the sporting, adventure and mountaineering arenas. The speaker programme will again be hosted at the wonderful Theatre By The Lake which is located adjacent to the Festival Village.
Sporting Events sponsored by
Activities sponsored by
Details of the 2016 activities programme will be unveiled in due course.
To ensure you receive the latest Festival information direct to your inbox please sign up for our e-newsletter via the link above.
The Berghaus Adventure Hub is the start & finishing destination for all outdoor activities, a place where you can meet your group and leader. The hub will be the starting point for many of the festival’s outdoor activities you can also book any additional activities at the Adventure Hub, and maybe get some last minute offers!
At KMF 2015 the Adventure Hub ran ‘#MyKeswickAdventure’, a competition designed to encourage visitors to share photos of their experiences during Keswick Mountain Festival. Images uploaded to Twitter, Instagram and Facebook using the #MyKeswickAdventure hashtag will be used to create a gallery with the best of them winning a range of prizes, including Berghaus kit. Everyone who uploaded an image was also be able to claim a goody bag from the hub.
Check back for further 2016 updates and information
Do you have a query about Keswick Mountain Festival?
Please take a look at our FAQs below and hopefully we will answer your question!
If we cannot answer your question please get in touch using our contact details.
We have an incredible selection of exhibitors on the Festival Village at Crow Park, to make sure we're offering something for every visitor.
We are currently working hard to organise the exhbitor stand offering for 2016, keep checking back on this page for updates!
The 2016 activities programme will be unveiled in due course so please watch this space! To get the latest information as it's announced why not sign up for our newsletter? You'll find the link in the top right hand corner of this website.
TheFood Village offers a great selection of tasty treats and comfy seats! Grab some tasty grub and much needed sustenance after your adventures to relax with family & friends.
Please note; the Festival line-up below was for the 2015 event. The 2016 programme will be announced in due course and as always, is subject to change at the sole discretion of the Organisers.
The festival campsite is located at Springs Farm in Keswick and only a short 10minute walk away from the Festival Village on Crow Park. Camping is the best way to enjoy the festival, getting back to nature and sleeping in the fields, wake up to the view of Skiddaw - it doesn't get much better...
The pop-up campsite offers shower and toilet facilites, and Springs Farm has its very own cafe serving hot food/drinks every day, so you can save on the cooking and washing up!
To stay in the campsite you need to buy a Festival Weekend Ticket with Camping, and prices start from only £30pp!
This campsite is tents only, unfortunately we cannot accommodate caravans or motorhomes.
The Festival Village in Crow Park is FREE TO ENTER during the day with some activities incurring a charge for non Weekend Ticket holders. BUT if you really want to make the most out of the Festival Village, you can get free unlimited taster activities, including Adventure Tipi talks, with the purchase of a Festival Weekend ticket.
NEW! Festival Packages
Do more and save money with our NEW festival packages.
Create your ultimate outdoors weekend by purchasing any Festival Weekend ticket & receive 10% off all sporting events, activities & speakers.
Tickets on sale soon
Festival Weekend Tickets
ADULT WEEKEND FESTIVAL CAMPING (18+) - £55.00
CHILD WEEKEND FESTIVAL CAMPING (UNDER 18) - £30.00
FAMILY WEEKEND FESTIVAL CAMPING (2 ADULT + 2 CHILD) - £110.00
ADULT FESTIVAL WEEKEND NON CAMPING (18+) - £40.00
CHILD FESTIVAL WEEKEND NON CAMPING (UNDER 18) - £20.00
FAMILY FESTIVAL WEEKEND NON CAMPING (2 ADULT + 2 CHILD) - £80.00
Tickets on sale soon
Festival Concert Tickets
The Festival Concert Tickets include access onto the Festival Village to enjoy the live music in the evening- check out the line up
FRIDAY 15TH MAY ADULT CONCERT TICKET (18+) - £15.00
FRIDAY 15TH MAY CHILD CONCERT TICKET (UNDER 18) - £7.00
SATURDAY 16TH MAY ADULT CONCERT TICKET (18+) - £15.00
SATURDAY 16TH MAY CHILD CONCERT TICKET (UNDER 18) - £7.00
Tickets on sale soon
Please note all ticket transactions are subject to £1.95 transaction fee
Booking Terms & Conditions
KESWICK MOUNTAIN FESTIVAL LTD
Terms and Conditions for all Ticket Bookings
In these terms and conditions "KMF" refers to Keswick Mountain Festival Ltd, a company registered in England. Company No: 07028478 VAT No: 982152023. ‘Tickets’ refers to Festival Village Passes, tickets for all activities and entries into sporting events. ‘Event’ refers to the Keswick Mountain Festival in its entirety. There are some additional terms and conditions for , sporting events and activities are referred to separately below..
1. Purchasing tickets
1.1 Tickets you purchase are for your personal use. Except as we may agree, you and your party must not re-sell or transfer (or seek to re-sell or transfer) the tickets in breach of the applicable terms. A breach of this condition will entitle KMF to cancel the tickets without prior notification, refund, compensation or liability.
1.2 A £1.95 fee will be added to each transaction.
1.3 If there is a maximum order permitted per person, per card or per household and you order or buy more tickets than the maximum permitted we may cancel all of the order or tickets, in which case you will be refunded the ticket price and any booking, transaction or supplementary fees you have paid.
1.4 To prevent fraud and protect KMF and you, we may carry out checks and/or you may be asked to provide additional information (such as a copy of a credit or debit card statement) after your booking so we can verify your purchase. If we suspect fraud we may cancel any order or tickets.
1.5 An order for tickets is not complete until accepted by us. We try to ensure all prices are accurate but errors may occur. If we discover an error in the price of tickets you have ordered we will inform you as soon as possible and we may either cancel the order (in which case you will be refunded the ticket price and any booking, transaction or supplementary fees you have paid) or give you the option of confirming your order at the correct price
1.6 You must inform KMF, via our ticket agency See Tickets, of any change of address, contact phone number or email address, both before and after receipt of the tickets. Our contact details are belowYou can contact See Tickets on 0871 2305537. Our preferred method to contact you is email, so you should take care to provide a current, valid email address and be aware that your email filter settings may treat our emails as spam or direct them to your junk folder. If you are going to be away from home prior to the Event we recommend providing us with a mobile number. In the event of any changes which you need to know about we cannot be held responsible for not being able to contact you in these circumstances. See 2.6 below
2. DELIVERY AND COLLECTION
2.1 Tickets may be despatched to you electronically or by post (including secure, registered, recorded and regular post) or made available for collection at the venue box office.
2.2 We will try to despatch tickets to you promptly by the despatch method agreed at the time of booking but we may, where reasonable, make tickets available for collection at the box office instead of posting them to you if:
2.2.1 posting is impractical due to timing or circumstances beyond our control (e.g. strikes); or
2.2.2 necessary for reasons of identification; or
2.2.3 your tickets are lost in the post
2.2.4 we are otherwise unable to post tickets to you for any reason.
2.3 You will be notified by phone, email or in writing (using the contact details provided by you) if this becomes necessary. Please note the conditions for box office collection at paragraph 11 below.
2.4 For tickets delivered by post, if you have provided an email address you will receive an email confirming despatch of your order.
2.5 We cannot usually specify the dates on which you will receive tickets. You should contact us if you have not received your tickets 5 days prior to the event
2.6 If tickets sent by post are returned to us marked “addressee gone away”, "addressee unknown" or similar words indicating that you do not reside at the address, your order may be cancelled, or your order may be made available for collection at the box office.
2.7 To collect tickets at the box office the cardholder must present the card used to book the tickets as identification. Other identification or letters authorising collection may not be accepted and the tickets may be withheld at the box office.
2.8 Always check your tickets upon receipt and advise us promptly of any errors. Mistakes when ordering cannot always be corrected and any corrections are discretionary.
3. CANCELLATION RIGHTS AND REFUNDS
3.1 Tickets cannot be transferred, exchanged, or refunded once purchased other than for the reasons set out in these terms and conditions.
3.2 If the event takes place but you do not receive the tickets you have purchased for any of following reasons you will be refunded the ticket price and any booking, transaction or supplementary fees you have paid:
3.2.1 the tickets have been sent to an address different to the one you specified and you tell us within a reasonable period, see 1.5 above, but replacement tickets are not provided; or
3.2.2 your tickets are not despatched and no arrangements are made for the tickets to be available for collection at the box office
3.3 No duplicate tickets will be issued to replace tickets that have been lost or stolen after they have been delivered to you, and nor will such tickets be refunded.
4. CANCELLATION, CHANGE OR POSTPONEMENT OF AN EVENT
4.1 KMF will do their best to inform you of any change to or cancellation of the Event, including any prebooked activity or sporting event but cannot be held responsible for any resulting costs you may incur for travel, accommodation, any other related goods or service or other compensation.
4.2 You should always check that the Event or any of the prebooked activities or sporting events are going ahead at the scheduled date, time and venue via the website at www.keswickmountainfestival.co.uk
4.3 If the Event is cancelled KMF will try to inform you. This will usually be by letter for phone bookings or email for online bookings. In urgent cases it may be by phone.
4.4 If a sporting event or activity which you have prebooked is cancelled or changes are made to the start time or place KMF will try to inform you. This will usually be by letter for phone bookings or email for online bookings. In urgent cases it may be by phone. If you have not informed us of your correct contact details we cannot be held responsible for any missed activities or sporting events and no refunds will be provided nor any compensation for associated costs incurred
4.5 If the Event is rescheduled or moved, KMF will usually give you the option of either exchanging your tickets for the new date/location, or alternatively claiming a refund.
4.6 If the Event is cancelled by KMF you will normally be offered a refund.
4.7 If any prebooked activity or any sporting event is cancelled by KMF you will normally be offered a refund of that particular part of your booking. If you have also bought Festival Village Pass(es) these will not be refunded unless the entire Event is cancelled as in 3.5 and 3.6 above
4.8 In the event of a refund following cancellation, KMF will not be liable for any costs of travel, accommodation or other related goods or services
4.9 Changes to the Festival Village content (including speakers in the Tipi Talks, taster activities, music line-up, food village, etc) are made at the sole discretion of KMF and any such changes will not incur any ticket refunds.
5.1 If for any reason you are entitled to a refund, in most cases you must return any tickets you have:
5.1.1 follow the refund instructions otherwise you may not receive a refund. If these require you to return the tickets, do so promptly and within the timeframe communicated to you.
5.1.2 tickets should be returned (with copy of the email or letter entitling you to a refund, or a covering note containing your order reference number and contact information) to the specified address by registered post (or an equivalent secure postal method).
5.2 Any refund will usually be paid, using the same method you used to buy the tickets, within 30 days of the original date of the event or the date that we receive your returned tickets, whichever is later.
5.3 For more information about refunds, please contact us.
5.4 No refunds will be offered under any circumstances if you fail to comply with the all terms and conditions applicable to those tickets, the venue or the event.
6. ATTENDING THE EVENT
6.1 Admission to an event is at all times subject to any terms, conditions or rules of the KMF, the activity providers and and the venue operator. If you breach those terms, conditions or rules then KMF may refuse admission or require you or other ticket holders to leave the venue.
6.2 Amongst other things you will need to comply with health and safety rules and any security requirements (including security searches for the safety of those attending the event). KMF have rights to refuse admission or eject you if you are involved with abusive, threatening, drunken or other anti-social behaviour, or carry offensive weapons or illegal or prohibited substances or make unauthorised audio, video or photographic recordings.
6.3 Before you finalise your booking, please read all the information that applies to the event Event and/or ticket. If you or any member of your party has particular requirements please raise these when booking and we will endeavour to address your query. There can be no guarantee that requirements can be met if notified at the Eevent.
6.4 When you receive your tickets check the details carefully.
6.5 Only those aged 18 or over will be able to buy or consume alcohol at the Event. The Event operates a Challenge 21 or Challenge 25 policy at the bars. If, in the judgement of the bar Operator, acting on behalf of KMF, you look younger than either 21 or 25 and yet you are 18 years or over you must have valid ID in order to purchase or consume alcohol. Without this ID you will not be served and if you persist in consuming alcohol you may be evicted from the Event.
6.6 You are not permitted to bring your own alcohol onto the Festival Village. If you are found bringing your own alcohol onto the Festival Village it will be confiscated or you will not be allowed entry. KMF cannot be held responsible for returning the alcohol to you or for refunding any costs incurred by you.
6.7 KMF reserves the right to search all bags for alcohol, drugs or other prohibited items, prior to entering the Festival Village.
6.8 The Event, including all activities and sporting events, are likely to be filmed and/or photographed for promotion after the event. By purchasing a Ticket and taking part in the Event you are giving permission for your image to be used in any future promotion. These images and recordings remain the property of KMF and there will be no money paid to you if your image is used.
6.9 KMF can take no responsibility for the loss (including theft) or damage of any personal property or equipment which you bring to the Event.
7.1 KMF will store your personal information and will use it to provide you with information regarding the Event and any activity or sporting event you have entered and other, similar events which we think may be of interest. Your contact details will never be passed to any other persons or organisations unless required to do so by law.
7.2 We will always respect your privacy and any personal communication between you and ourselves. We will always comply with United Kingdom data protection legislation.
8. DISCLAIMER AND LIABILITY
8.1 Whilst we endeavour to ensure that the information in this website is correct as at the date it is posted, Keswick Mountain Festival does not warrant the accuracy and completeness of the material on this website and the information on this website may be out of date.
8.2 All details are subject to change and alteration at the sole discretion of KMF. See General Terms and Conditions for rules on cancellation and refunds.
The purchase by you of tickets and these terms and conditions (and any contractual or non-contractual matters arising in relation to these terms and conditions) are governed by English law and any disputes arising out of any transaction between you and KMF are subject to the exclusive jurisdiction of the English Courts.
Additional Terms & Conditions for Sporting Event and Activity Bookings
10. ENTRY AND INFORMATION
10.1 It is the participant's responsibility to ensure that they are medically fit to participate in any KMF event. If you have any medical conditions which may affect participation you should consult your GP and then inform the event organisers of the situation. The KMF Team has the right to share this information with the medical team and marshals involved.
10.2 It is the participant's responsibility to ensure that they have the correct equipment required for the event and also to ensure that it is in suitable working order. KMF will not take responsibility for injury caused by faulty personal equipment.
10.3 The KMF has the right to refuse or cancel entry applications, alter the date, distance or route. If the event is cancelled due to circumstances beyond KMF’s control a partial refund will be given.
10.4 Entries are non refundable and non transferable. If prior notice is given it will be at the discretion of the KMF Team whether a full refund or part refund will be given. You may be asked to give pay an additional administration fee of £10.
10.5 Your entry must not be transferred without the organisers consent, you must not allow another person to participate in your name. This can have serious consequences in the event of a medical emergency. You risk being disqualified and will be unable to compete in our events in the future.
10.6 It is the competitor’s responsibility to read all of the event information in full detail, KMF will not take responsibility for error as a consequence of competitors not reading pre-race information.
10.7 If an electronic timing chip is being used in your event and you lose this electronic timing chip during the event, you will be charged £10:00 for a replacement chip and this fee will be taken in the week following the event.
10.8 KMF cannot take responsibility for the loss of (including theft) or damage to personal possessions during the event. It is the participant’s responsibility to safeguard personal possessions.
10.9 It is the participant’s responsibility to ensure that they enter their details correctly when completing event registration.
10.10 By completing the registration process you are confirming that all of the information provided is correct.
11.1 A confirmation email will be sent by the Keswick Mountain Festival Ltd or our ticket agency See Tickets confirming the activities purchased. The email is proof of payment and place on the activity.
For any ticket queries please contact See Tickets on 0871 2305537
Still confused? If you have any other queries please contact KMF at:
Telephone: 01539 232104
Post: Keswick Mountain Festival, 16 Kent Street, Kendal, Cumbria, LA9 4AT
Keswick Mountain Festival Limited, is a company incorporated in England and Wales with registered number 07028478 and with registered offices at No.4 Vencourt Place, London W6 9NU ("Keswick Mountain Festival”). Brand Events is responsible for this “Website” and its contents (http://www.keswickmountainfestival.co.uk/).
This Notice describes the types of personal data we collect, how we may use that personal data and with whom we may share it. The term “personal data” means information about an identifiable individual which includes name, address, email, telephone number and other information relating specifically to an individual.
Our Notice also describes the measures we take to protect the security of the personal data. We also tell you how you can reach us to:
(i) access, correct, or delete the personal data that you have provided;
(ii) withdraw any consent you may have previously given to the processing of your personal data;
(iii) tell us not to contact you with marketing materials about our products and services; and
(iv) ask any questions you may have about our online privacy practices.
How You Provide It And How We Collect And Use It
Personal data is any information that can be used to identify a specific individual, such as your name, email address, home address, phone number and credit card information.
You may choose to provide personal data when you visit us or our affiliates or licensees at one of our events or through our Website. If you choose not to provide us with your personal data you may not be able to access some of the services offered on out Website, such as newsletters or bulletins or take part in our Promotions. Here are some of the ways in which you may provide us with your personal data and the types of personal data you may submit. We also explain how we (or any of our associated companies) may use the personal data in different ways according to the purpose for which it was provided. For example, if you provide personal data to register for a newsletter or a text messaging service, to enter a competition or promotion or to purchase goods or services, we will use it to register you for or provide you with those goods or services. We may also obtain personal data from reputable third parties, such as credit agencies.
We may also use your personal data to provide you with information about our events coming up, ticket sales, features, services and other offerings that may be of interest to you. We also may send information or offers to selected groups of Website users on behalf of other businesses. When we do this, we do not give those businesses your name or address. Under certain circumstances (for example if you win a contest) we may post your personal data on the Website. We will notify you of this possibility when you provide the personal data and, if possible, when the personal data is posted.
Contacting Us Through Our Website
If you communicate with us through any link on our Website, we may ask you for your personal data so we (or our any of our associated companies) can respond to your questions and comments. You may also choose to provide additional information as well.
Competitions, Contests, Sweepstakes and Other Promotions (“Promotions”)
Goods or Services for Purchase
From time to time we may offer products or services for purchase through our Website (in particular tickets for our events). When you choose to purchase merchandise or subscribe for such services, we may ask you to provide your name, email address, postal address and telephone number or other personal data. This personal data is collected for the purpose of providing you with the services you choose to purchase and/or subscribe for. We may also ask you to provide your credit card details for this purchase, or we may direct you to a third party payment processing service to make payment. If we direct you to a third party payment processing service, please be aware that Keswick Mountain Festival is not liable or responsible for such service and that your use of that service might be subject to terms and conditions imposed by the service provider and other privacy policies.
Message Boards, Chat Rooms, Blogs and Other User Forums
Newsletters and Other Communications
On our Website, you may sign up to receive newsletters and other communications about our services and promotions. To sign up, we may ask you for additional personal data such as your date of birth, postcode, email address and mobile telephone number. This personal data is used by us (or our associated companies or licensees) to send you the communications you request. Details of how you may opt-out of receiving any communications from us are described in the “Your Preferences” section below.
Other Website Features
We offer Website visitors various features for their enjoyment, which we may change from time to time. We may ask you to submit certain personal data so we can provide you with these features.
Other Data We May Collect Automatically
When you visit http://www.keswickmountainfestival.co.uk/, we may automatically collect certain personal data that we then aggregate so that it is not linked to a single, identifiable individual. This information provides us with statistics such as how many users visited our site and which pages were accessed. By collecting this information, we learn how to best tailor this Website to our visitors. We collect this information either through "log files", "cookie" technology or with "web beacons", as explained below.
Log files are web server files (such as the domain name or IP address, URL, the http response code, the Website from where you visit us or the date and duration of your visit) that are automatically created when an Internet user visits a site. Once you stop using our Website, we process and use this information only to enable further connections, for billing purposes, to detect disruptions to telecommunication equipment and to detect abuse of our telecommunication services. We delete this information routinely.
This information is used to create general aggregated profiles of our Website user base and is not used to create personalised user profiles. In case of disruption or misuse, we reserve the right to file a report with law enforcement agencies. We do not use this information for any other purpose(s) and do not share this information with any third parties, except as set out in the section titled "How We Share Personal Data" below.
The majority of browsers are initially set up to accept cookies. The toolbar on most browsers will have a feature to tell you how to stop accepting new cookies, how to receive notification of new cookies, and how to disable any existing cookies. Please note, however, if you do disable, reject or stop cookies, you may not be able to take full advantage of all our Website features and services we would like to offer you.
Certain pages on our Website may contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies sent by the third party.
HOW WE SHARE PERSONAL DATA
We do not sell or otherwise disclose personal data about our Website visitors, except as described here. We may share your personal data with affiliates and/or licensees of Keswick Mountain Festival for specific purposes disclosed to you when you registered for our Website (or otherwise provided data to us, for example for a Promotion). Otherwise we will do so only with your explicit consent.
We may also share your personal data with service providers, employees or contractors that we have retained to perform services or work on our behalf. These parties are provided only with the personal data they need to perform their functions and can only use and disclose such personal data as is necessary to perform services on our behalf or to comply with legal requirements.
In addition, we may disclose your personal data (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
We reserve the right to transfer your personal data in the event we sell or transfer all or a part of our business or assets. Should such a sale or transfer occur, we will use reasonable endeavours to direct the subsequent owner to use the personal data you have provided through this Website in a manner that is consistent with this Notice. If you do not want your personal data to be processed following such a transfer, you should contact the subsequent owner of Keswick Mountain Festival.
WHERE YOUR PERSONAL DATA MAY BE TRANSFERRED AND STORED
Your personal data will be processed in the United Kingdom and/or in other states of the European Economic Area (EEA). However as part of a global company, Keswick Mountain Festival may from time to time transfer your personal data to global customer databases located in the United States of America and make it accessible by any of our affiliate entities worldwide or to third parties. The transfer of data outside of the EEA which does not provide an adequate level of protection is subject to restrictions. Keswick Mountain Festival has taken reasonable steps so that personal data it collects receives an appropriate level of data protection.
You understand and hereby agree that your personal data may be sent to the United States of America or to other countries which do not provide an adequate level of data protection and that Keswick Mountain Festival has taken steps to ensure that your personal data will be adequately protected. If you no longer wish to consent to the transfer of your personal data as described in this paragraph please contact us as described in the “How to Contact Us” section of this Notice.
Links to Other Sites
Our Website may provide links to other websites for your convenience and information. These websites may operate independently from http://www.keswickmountainfestival.co.uk/. Linked sites may have their own privacy notices in place, which we strongly suggest you review if you visit any linked sites. To the extent any linked websites you visit are unrelated to Keswick Mountain Festival, we are not responsible for their content, maintenance or availability.
HOW WE PROTECT PERSONAL DATA
We maintain administrative, technical and physical safeguards for this Website to protect against loss, misuse or unauthorised access, disclosure, alteration or destruction of the personal data you provide on http://www.keswickmountainfestival.co.uk/.
ACCESS AND CORRECTION
Keswick Mountain Festival provides Website visitors with reasonable access to personal data they provide through http://www.keswickmountainfestival.co.uk/and the ability to review and correct it as and when necessary. Such requests may be subject to a reasonable fee. To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your personal data. Access requests should be addressed to email@example.com.
If you would like to view the personal data we process about you, to update your contact details and preferences, or to tell us you no longer want us to process your personal data, you may email us at firstname.lastname@example.org. If you would like to be removed from our mailing list, you may email us at email@example.com.
If you ask that we stop using your personal data, we take reasonable steps and honour that request. However, we will retain records of your personal data as needed in order to comply with applicable law.
Updates to Our Privacy Notice
This Notice may be updated periodically and without prior notice to reflect changes in our online information practices on www.hallmarkchannel.co.uk. We will post a prominent notice on this site to notify you of significant changes to our Notice and indicate at the top of the Notice when it was most recently updated.
If you continue to use our Website ten (10) days after the date of such notification your continued use of our Website will be deemed to be your acceptance of such changes.
HOW TO CONTACT US
If you have any questions or comments about this Notice, or if you would like us to update the personal data we have about you or your preferences, please contact us by:
* sending an email to firstname.lastname@example.org
* writing to Marketing Team, Keswick Mountain Festival Limited, No.4 Vencourt Place, London W6 9NU.
We are always pleased to hear from you with any question or query, but we are a small team and may not be able to get back to you immediately.
The office open hours are Monday - Friday, 09.00 - 17.00
Office phone: 03300 555 723
Address: Keswick Mountain Festival, No 4 Vencourt Place, London W9 9NU
Or email us: email@example.com (we aim to respond within 3 working days)
Chris Lines @ Rightlines PR . You can contact Chris on the details below.
Phone: 07971 868329
Sponsor and Exhibiting Enquiries
Daniella Kuner is the KMF Sales Manager
Telephone: +44 (0) 3300 555 723
Alison Tweedlie is the KMF Marketing Manager
Telephone: +44 (0) 3300 555 721
Meet the Team
Keswick Mountain Festival is a small but hard working team of people, and we work from two locations in the UK- Kendal, Cumbria and London.
The Keswick Mountain Festival is one of the largest Mountain Festivals in the UK with over 17,000 people attending the event each year immersing themselves in the glorious great outdoors.
The Festival has gained a great reputation for the wealth of events and activities for all ages and abilities - from families taking their first steps into adventure to seasoned outdoor enthusiasts and athletes. With a huge programme of activities, world class speakers, sporting events, camping and live music in the evening, there is something for every adventurer at the Keswick Mountain Festival.
Travel & Parking
Located in the heart of the Lake District, the Outdoor Adventure Capital of UK, Keswick is very accessible by all means of transport. Below we have provided information and useful links to help you find your way to the Keswick Mountain Festival by various modes of transport.
Parking is limited in Keswick, if you can park at your accomodation and walk to your destination this is reccomended. Below we have provided a list of car parsks in and around Keswick, including their walking distance to the Festival Village on Crow Park.
History of KMF
Who We Are
Keswick Mountain Festival is a unique event offering a fantastic mix of outdoor activities and music. There is a varied choice of activities, events and entertainment aimed to inspire all ages and abilities. Set in one of the most beautiful parts of the Lake District landscape; it’s a family friendly festival for everyone to enjoy.
With a huge programme of activities, world class speakers, sporting events, camping and live music in the evening, there is something for every adventurer at the Keswick Mountain Festival.
What We Stand For
We live for the outdoors and the Lake District. They are both integral to who we are and lifestyle we choose. The Keswick Mountain Festival believes in an outdoors for everyone and exists to help visitors develop skills, discover new ones - or to simply hang-out with people who share a common outlook. The festival also gives an opportunity to stand back, listen, learn and admire the abilities of the world’s best athletes, world class mountaineers and local legends too. With its stunning scenery, unrivalled setting and its natural arena, Keswick is the perfect location for a Mountain Festival and an ideal starting point for adventure.
Originally founded by the Keswick Tourism Association, the Keswick Mountain Festival has been running since 2007.
Lucy Scrase from Elev8 Events has been the Festival Director since 2010. Lucy has bought an immense about of passion and expertise to the festival and has grown and developed the event over the years. Lucy is now working in partnership with Brand Events to continue the success and development of the event.
The 2015 Festival will be the 9th year the event has been running, and it continues to grow and develop year on year inspiring visitors from across the UK and overseas, and is now one of the largest UK Mountain Festival attracting around 16,000 visitors to Keswick.
With its stunning scenery, unrivalled setting and its natural arena, Keswick is the perfect location for a Mountain Festival and an inspiring starting point for any adventurer!
The market town of Keswick offers an all round holiday destination experience, with a choice of accommodation for all tastes and budgets, from camping through to luxurious hotels and everything in between! There are also plenty of great traditional pubs, cafes, bars and restaurants along with a great choice of shops and galleries for those in need of some retail therapy at the end of an action packed day. For those seeking cultural activities, the renowned Theatre by the Lake provides the best drama in the Lakes whilst the Alhambra Cinema screens the latest blockbusters.
Keswick is home to some of the most dramatic landscapes in Britain, with a spectacular array of mountains, valleys, lakes and tarns all within relatively easy reach and all just waiting to be explored. Close at hand are the four highest mountains in England - Scafell and Scafell Pike, Skiddaw and Helvellyn - each over 3,000 feet high and a challenge for even the most experienced fell walker.
Start planning your adventure today with help from the Keswick Tourism Association website packed with everything you need to know about Keswick!