Sporting Event 2016 Quality Guarantee

We're so confident that you'll absolutely love this year's sporting events that we're offering a KESWICK MOUNTAIN FESTIVAL QUALITY GUARANTEE.  So if you’re not happy (assuming it’s our fault) we’ll give you your money back*.

Here's why we're confident:

  • The best views the UK has to offer
  • Closed road start and finish to all events - Lake Road will be closed
  • Triathlon transition zone in the car park, ie tarmac not field
  • New run routes for the Long and Short Tri - more fabulous trails - see them here
  • New route for the 5km trail race - see it here
  • Bag drop and competitor changing tent
  • Technical T-shirt for all competitors
  • Early start times for the triathlons - quieter roads and trails
  • A pasta party for all competitors
  • Free portion of MOMA porridge in the morning of your event
  • Expert timing company Resultsbase, who do the timings for the British Triathlon Championships and many runs and bike rides
  • Expert triathlon planning by massive, organisers of the Brownlee Tris, and operated by Durty Events, organisers of the Celtman
  • Expert trail running company, Mountain Run, organisers of the Lakes Sky Ultra
  • Brilliant cycling organisers, Durty Events, organisers of the Borders Bike Festival
  • Swimming in Derwent Water under the shadow of Catbells - it may be cold but it is certainly beautiful
  • Sportive route which hugs the flanks of Skiddaw - that's why we call it Back o' Skiddaw
  • Wide choice of events to suit all levels


We guarantee that:

  1. You will have access to your event timing (including split time for the triathlons) within 2 hours of finishing the event via the KMF website
  2. You will confidently be able to leave a bag at the bag drop and collect it easily after your race
  3. You will receive support and encouragement from our marshals around the course
  4. Your course will be clearly signed
  5. The start, finish and transition zone will be effectively managed
  6. You will receive a clear briefing prior to your event starting

If we fail to deliver on any of the above, you can claim a refund of your entry fee.  Please note that no other expenses will be refunded.

We won't refund your entry fee if:

  • The weather is poor and hampers your enjoyment
  • You find the water too cold (you will have the chance to test the water and will have the option not to swim)
  • You don't like the course
  • You weren't fit enough and consequently didn't enjoy the event
  • Your arrangements for getting to the event led to problems, eg traffic or transport issues
  • We need to change the course for health and safety reasons

Please remember that there are dangers involved in any kind of adventure activity.  You must ensure that you are properly fit, that you have the right equipment and that your equipment is in good working order.  You must ensure that you read all the information which is published on the website and supplied to you prior to the event and that you listen carefully to the pre-event briefing.  You must also follow any instructions given to you by event organisers and course marshals.  When cycling or running on the road you must be aware of other road users and obey the Highway Code at all times.

MAKING A CLAIM

If you have grounds to claim a refund, please go to the registration tent after your event.  There will be an senior member of the KMF team who will let you know whether your claim is valid and take your details.  If you do not report to the registration tent on the day of your event it will be extremely difficult for us to authorise a refund.

FESTIVAL PARTNERS

Salomon logo }Timothy Taylor’s logo }

SUPPORTED CHARITY

National Trust logo }
Summit to Eat logoSuunto logoSalomon logoBerghaus logoMOMA logoTimothy Taylor’s logoNational Trust logoThe British Mountaineering Council (BMC) logo